Shipping policy
Shipping Policy for Mochi Gardens
Welcome to Mochi Gardens! We are committed to providing you with the best shopping experience. Please review our shipping policy below:
- Order Processing Time: All our items are made to order. Please allow 2-7 business days for order processing before shipment.
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Shipping Methods and Delivery Times:
- Standard Shipping: 4-8 business days
- Expedited Shipping: 2-4 business days
- Economy Shipping: 5-10 business days
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Shipping Costs:
- Shipping costs vary based on location, product and order size.
- Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.
- Lost or Damaged Items: If your order is lost or arrives damaged, please contact us within 7 days of delivery. We will assist you in resolving the issue.
- Contact Us: For any questions or concerns about your shipment, please reach out to us and we will get back to you as soon as possible.